the faces club
Receive
Cashback from
every stay
1 point = 1 ruble
Pay up to 50% of your stay with points
How to use points?
1. Register for the loyalty program on the official website faceshotels.com
2. Log in to your personal account in the booking system
3. When booking a room, choose to earn or redeem bonus points
4. Complete the booking
5. Bonuses are awarded 5 days after check-out
7. If you cancel your booking, applied bonus points will be forfeited
Cashback levels
-
3%
tourist
from 0 ₽ -
6%
Traveller
from 60 000 ₽ -
9%
explorer
from 150 000 ₽ -
12%
Adventurer
from 300 000 ₽ -
15%
Voyager
from 500 000 ₽ -
18%
Wanderer
from 1 000 000 ₽
a gift from us
We give +1,000 points upon registration, as well as on your birthday!
FAQ
How can I become a member of the loyalty program?
To become a member of the loyalty program, you must register a personal account on the official website faceshotels.com.
Why isn't cashback being credited?
Cashback will not be awarded if you are not logged into your account when making a reservation. Cashback will also not be awarded if bonus points are deducted when booking a room.
How long do I have to use my points?
Bonus points can be used within 2 years from the date they were awarded.
How will I know if points have been awarded?
To verify the information, please log into your personal account in the booking system on the official website faceshotels.com.
Are bonus points awarded when booking accommodation directly, by phone, or through official messengers?
Yes, bonus points will be awarded when you book your stay directly through the administrator.
Is it possible to change the phone number in my profile?
You can make changes to your personal information by contacting us at +7 812 777–17–27
We are always happy to answer any remaining questions
our contact phone number
+7 812 777–17–27